A quick shout out to Dockers. I bought a pair of shoes a couple of months ago from one of those ultra-cheap discount retailers, let's call it "Ross." About a month after I bought them, (and wore them about ten times) they got a big tear in one of the seams. I took them back to "Ross" and they told me tough luck, no receipt.
So then I called Dockers, who said, "Send us your shoes and we'll see..." Anyway, they sent me a pair of new shoes. I was very impressed that they stood behind their product and replaced it for me when it hadn't worked the way it should have. I don't know if I'm quite ready to get any Dockers elastic waistband slacks yet, but nonetheless, I like my shoes.